Navigating Conversations: What to say (and not to say) to someone recovering from a TBI
- The Unexpected Journey
- Jan 7, 2024
- 2 min read
Updated: Feb 13, 2024
You are at a place where easy isn't an option, here are some ways you can help.

Communicating with someone recovering from a Traumatic Brain Injury (TBI) requires sensitivity and awareness. Words hold great power, and choosing the right ones can positively impact the individual's recovery journey. In this blog, we'll explore what to say and, equally important, what not to say when engaging with someone who is working towards healing after a TBI.
Do: Express Empathy and Support:
Say: "I can't fully understand what you're going through, but I'm here for you."
Why: Expressing empathy lets the individual know you acknowledge the challenges they're facing. Offering support without assuming you know their experience is crucial.
Do: Focus on the Positive:
Say: "I've noticed the progress you've made, and I'm really proud of you."
Why: Positive reinforcement can boost morale and motivation. Acknowledging achievements, no matter how small, reinforces the individual's sense of accomplishment.
Do: Be Patient and Understanding:
Say: "Take your time; there's no rush. I'm here to support you at your own pace."
Why: Recovering from a TBI is a gradual process. Assure the individual that there's no need to feel pressured, and that you are there to support them through every step.
Do: Ask Open-Ended Questions:
Say: "How are you feeling today? Is there anything specific you'd like to talk about or share?"
Why: Open-ended questions invite the individual to share their thoughts and feelings without feeling pressured to provide a specific response. It also shows that you are genuinely interested in their well-being.
Don't: Use Negative or Discouraging Language:
Avoid: "You should be back to normal by now."
Why: Negative language can be demoralizing and create unrealistic expectations. Recovery timelines vary, and using such phrases may inadvertently contribute to feelings of inadequacy.
Don't: Assume Their Experience:
Avoid: "I know exactly how you feel."
Why: Every TBI is unique, and individuals experience recovery differently. Avoid assuming you fully understand their situation, as it may invalidate their personal journey.
Don't: Underestimate Their Abilities:
Avoid: "You can't do that; let me do it for you."
Why: While some tasks may be challenging, assuming the individual is incapable can be disempowering. Offer assistance when needed but encourage independence whenever possible.
Don't: Compare Their Progress to Others:
Avoid: "My friend recovered much faster than you."
Why: Comparisons can create unnecessary pressure and feelings of inadequacy. Each person's recovery is unique, and it's important to focus on their individual progress.
Navigating conversations with someone recovering from a TBI requires a compassionate and thoughtful approach. By expressing empathy, focusing on the positive, and avoiding negative assumptions, we can contribute to a supportive environment that fosters healing and encourages the individual to embrace their unique recovery journey. Remember, listening with empathy and offering genuine support can make a significant difference in the lives of those recovering from a Traumatic Brain Injury.
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